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Deliver exceptional experiences on your storefront.

Sidekick is the AI agent that integrates deeply with your store to convert visitors.

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Hi! How can I help you today?

Can I switch my order to a medium?

No problem, I've updated your order. You'll get an email confirmation. Anything else?

Did a new sale start on the black turtleneck sweaters?

For our fall sale, we're doing a 25% off across all of our sweaters, including the Black Turtleneck.

Thanks for the help!

Meet Sidekick.

Sidekick is an AI customer support agent designed to give accurate and comprehensive answers, help resolve complex inquiries, and turn visitors into customers.

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You're chatting with Rebecca

Hi! How can I help you today?

Do you support team plans?

Yes! We offer a group bundle plan depending on the number of team members you have.

Can you work on my Shopify store?

Absolutely. Sidekick can be installed as a Shopify app in one click. You can install it here.

Thanks!

Documents

Shopify

WhatsApp

Email

You're chatting with Tori

Am I elligible for a pro membership deal?

Let me check on your account...

Yes! I see you've been with us for 9 months, and have spent over $400, meaning you're eligible!

Can you sign me up for that?

Sure, I've went ahead and enabled the pro membership on your account. You should see it take effect on your next statement.

Sidekick plays nice with all of your tools.

  • Channels connect customers to you. Whether it be a web chatbox, email inbox, or WhatsApp, your customers can get in touch.
  • Knowledge Sources contain info about your business and your customers. Sources like Shopify store backends and company clouds can be referenced by Sidekick.
  • CRMs help you manage your customers over their lifetimes. Sidekick integrates directly into popular CRMs like HubSpot, Gorgias and Salesforce.
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It's about time...

Sidekick was borne out of a frustration with the state of customer service, both as a business owner and as a customer myself. How could it be that in our modern age I can call anywhere on Earth, but I can't get help from a company without waiting on hold forever or weeks for an email response?

Fortunately the relentless pace of technology has finally allowed us to build a solution. We set out to make service easy for you, helpful for your customers, and so comprehensive you never have to think about it again. We reject the tradeoff between scalability and customer experience.

We've entered the age of AI-first service.

Founder and CEO

Integrated deeply with Shopify.

Sidekick agents connect with your Shopify store to get up-to-date information about products and orders.

A fully-featured AI customer service platform.

We've built a platform to enable every business to easily hire an AI support team in minutes, and allow businesses with advanced needs to use powerful features to finely tune their service experience.

  • Embedable web chatbox
  • Instant responses
  • Infinitly large knowledge bases
  • Steerable behavior and tone
  • Learning from precise feedback
  • Omni - channel fused conversations
  • Fully - featured API
  • Bidirectional integration in popular CRMs
  • Page - specific outreach popup messages
  • Deeply themeable chatboxes

Solve your customer support today.

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