Sidekick and Shopify partner, bringing AI agents to storefronts

We're bringing our customer service automation to the biggest e-commerce platform in the world, connecting more customers with human-quality service.

Since our inception, Sidekick has been about bringing world-class service experiences to customers, wherever they are. We're proud to partner with Shopify to open a whole new domain of experiences for businesses with Shopify stores.

E-commerce businesses face growing pressure to provide instant, accurate customer service around the clock. Through a new integration with Shopify, Sidekick's AI platform now enables online retailers to deliver automated, intelligent support by leveraging their store's real-time data.

Seamless Integration with Your Store

Sidekick connects directly to Shopify stores, accessing critical data like product catalogs, inventory levels, order status, and customer information. This deep integration allows the AI to provide precise, contextual responses to common customer queries without human intervention.

Intelligent Product Support

With access to your complete product database, Sidekick can answer detailed questions about your products and services. The AI understands product specifications, current pricing, available options, and shipping details. This comprehensive product knowledge enables the platform to handle complex customer inquiries and provide accurate comparisons, all while maintaining consistency with your store's policies and information.

Order Management Automation

The Shopify integration enables Sidekick's conversational AI to handle order-related inquiries by accessing real-time order data. Whether customers need to track their orders, request shipping updates, or initiate returns, the AI can manage these requests automatically by pulling current information directly from your Shopify store.

Enhanced Customer Experience

By combining Shopify's e-commerce capabilities with Sidekick's AI technology, online retailers can provide an exceptional customer experience. Our platform ensures instant responses at any hour, delivering accurate, up-to-date information while maintaining a consistent support experience across all channels. This automation allows your business to scale customer service efficiently without sacrificing quality.

Getting Started

Transform your e-commerce customer service with Sidekick's Shopify integration. Make an account to get started automating support while maintaining the personal touch your customers expect.